Installation Note 62949: SAS® Studio Single-User Edition 3.7 or 3.71 fails to uninstall completely
 |  |  |  |
Uninstalling SAS Studio Single-User Edition 3.7 and 3.71 does not completely remove all Windows registry keys. The registry keys that remain then store the initial installation path of SAS Studio (C:\Program Files\SASHOME). This action causes any subsequent re-installations of SAS Studio Single-User Edition to appear in that initial installation path, even after you specify an alternate installation path.
Workaround
To remove SAS Studio Single-User Edition completely so that it can be re-installed to a different path, you must remove the SAS Studio reference in the Windows Registry. Use one of the following methods.
Method #1: Use a Microsoft Tool
- Uninstall SAS.
- Download and run the Microsoft tool from the following support article: "Fix problems that block programs from being installed or removed."
- Remove SAS Studio.
- Delete the installation directory if you have not already done so. The default installation directory is C:\Program Files\SASHOME, but the path might be different for your site.
- (If applicable) Re-install SAS and SAS Studio.
Method #2: Manually Uninstall the SAS® Studio Reference
- Locate the GUID for the SAS Studio Single-User Edition product. You can locate the GUID either from the Windows Registry or by using PowerShell.
- Windows Registry: Open the Windows Registry editor and navigate to this location:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\SAS Institute Inc.\SAS Studio Single User Edition\version
- Windows Registry: Open the Windows Registry editor and navigate to this location:
Note: version in the path indicates the SAS Studio version that is installed on your machine (3.7 or 3.71).
Double-click the ProductId registry entry and copy the text that is in the Value data field. An example of the value is {1225F54A-27AA-4701-A6DB-DF8E1F0A1CD5}.
- PowerShell: Open PowerShell and submit the following command:
Get-CimInstance -ClassName Win32_Product -Filter "Name like 'SAS Studio%'" | Format-Table IdentifyingNumber, Name, LocalPackage -AutoSize
Review the output and locate the value in the IdentifyingNumber column for the version of SAS Studio Single-User Edition that you want to uninstall. In this example, the value is {1225F54A-27AA-4701-A6DB-DF8E1F0A1CD5} for the 3.7 version:
PS C:\WINDOWS\system32> Get-CimInstance -ClassName Win32_Product -Filter "Name like 'SAS Studio%'" | Format-Table IdentifyingNumber, Name, LocalPackage -AutoSize
IdentifyingNumber Name LocalPackage
----------------- ---- ------------
{1225F54A-27AA-4701-A6DB-DF8E1F0A1CD5} SAS Studio 3.7 Single-User Edition C:\WINDOWS\Installer\488198a0.msi
- Launch a Windows command prompt as an administrator. Submit the following command and use the GUID value that you found in Step 1 where indicated:
msiexec /uninstall GUID
Here is an example of this command using the GUID value from Step 1:
msiexec /uninstall {1225F54A-27AA-4701-A6DB-DF8E1F0A1CD5} - Delete the installation directory if you have not already done so. The default installation directory is C:\Program Files\SASHOME, but the path might be different for your site.
- (If applicable) Re-install SAS and SAS Studio.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Studio - Single User | Microsoft® Windows® for x64 | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 |
| Microsoft Windows 8 Enterprise 32-bit | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise x64 | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro 32-bit | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro x64 | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise x64 | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro 32-bit | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro x64 | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows 10 | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 | 3.7 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 R2 | 3.7 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2008 for x64 | 3.7 | 9.4 TS1M5 | ||||
| Microsoft Windows Server 2012 Datacenter | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Std | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Std | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2016 | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Enterprise 32 bit | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Enterprise x64 | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Home Premium 32 bit | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Home Premium x64 | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Professional 32 bit | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Professional x64 | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Ultimate 32 bit | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||
| Windows 7 Ultimate x64 | 3.7 | 3.8 | 9.4 TS1M5 | 9.4 TS1M6 | ||